Shipping Policy

EXCEPTIONS

We ship wine to most places within Australia. With the exception of some regional areas, dry communities and small islands.

FREIGHT PARTNER/TIME FRAME

Your order will be sent via our exclusive freight partner Australia Post and will usually arrive at your delivery address in 3-10 working days.

DELIVERY INSTRUCTIONS

It’s a good idea to use a delivery address where someone will be between 9am to 5pm. However you can leave instructions on your order when checking out to leave it at the door. If instructions are left, Coffee & Wine Co. take no responsibility for any lost or missing items, and if the delivery driver feels it is not safe a card will be left and the goods taken to your local post office. Cases not collected within 14 days of the initial attempted delivery will be returned to us and a Customer Service agent will contact you to arrange re-delivery and payment of re-delivery fees if required. Please note that we cannot accept instructions to contact you as Australia Post-delivery couriers cannot call before delivery.